Torque Theory, LLC will not accept any returns after 30 days. Special order items and clearance items cannot be returned under any circumstances. Returned items must be in new, unused, re--sellable condition, with all pieces included. All returns are subject to approval by Torque Theory, LLC and it's distributors. All return shipping is the responsibility of the client -- all return shipments must be insured, and any loss/damage claims must be filed by the client. Torque Theory, LLC will not accept returns on: coilovers, electronics, engine internals, turbochargers, superchargers, and turbocharger kits. When approved for inspection, a return will be issued a Return Merchandise Authorization (RMA) number which must be clearly noted on the shipping waybill and packaging. Any incoming shipments without an RMA number will be refused. Items that are approved for return and sent back within 10 days of delivery will not be charged a restocking fee. After 10 days, accepted returns are subject to a fee consisting of 10% of the item cost. A $25 repackaging fee will be applied to any returns without acceptable packaging.
- All special order items are marked special order on the website.
- All clearance items are marked "ITEM ON CLEARANCE" on the website.
- To initiate a return please email [email protected] or initiate the RMA from the "My Account" page in the "Order History" area.